The practice has been providing services to the community for the past 35 years. We moved to the new health centre in February 2006, and we now have more spacious facilities available. The practice reception area and the practice manager’s office are located on the ground floor, along with disabled toilet facilities and a baby feeding/changing area. The waiting area and consulting rooms are located on the first floor. Parking facilities are available for a small number of vehicles and the number 83 bus service stops nearby.
The surgery operates from the first of the LIFT Buildings to be built in Oldham, a building designed for service delivery to the local community in the 21st century, offering a new style of delivering services to patients across the Oldham Borough. It is fully accessible for all patients.
New service delivery also means a new way of working for staff, and patients will notice that a receptionist for the practice will not always be available to check them in when they have an appointment to see the doctor or nurse. A patient self check-in has been installed for patient use, reducing patients' waiting time when checking in for an appointment and freeing the receptionist to attend to other duties.
Patients can access the building by the front or rear. The car park is at the rear of the building.
Since the Covid 19 pandemic we have started to work a little differently than you or we may be used to but please be reassured that we are here for you. We are seeing patients face to face when the need is identified and we have in place excellent technology which now allows us to talk to you by a video link, ask you to send us a photograph if appropriate and text useful links and information to you.
We ask that you use the NHS App to order ALL repeat prescriptions or order via your pharmacy. Further information regarding the NHS App can be found here, it is very easy to register and use.
Evening and Weekend Appointments
Extended access - booking essential
Your local GP practices have teamed up to provide extra weekend and evening appointments for their patients.
From 1st October 2022 the service will be available for patients registered at the following practices:
- Moorside Medical Practice
- Springfield House
- Pennine Medical
- Saddleworth Medical
- Lees Medical
- Leesbrook Medical
The service will be provided at various health centres within Oldham
When: Monday to Friday 6.30pm to 8pm
Saturday 9.00am to 5.00pm
To book your appointment call
0161 271 3180
What to do when we are closed
Pharmacy Service
Some pharmacies now offer advice on minor ailments and this will include some late-opening/out-of hours pharmacies.
It is important to bear in mind that not all of the out-of-hours services will have access to your medical records and are therefore at some disadvantage compared to your usual GP. Those that do will only have limited information such as allergies and medication.
NHS 111
NHS 111 is the new three-digit telephone service that has being introduced to improve access to NHS urgent care services, including those required out-of-hours. Patients can use this number when they need medical help or advice and it is not urgent enough to call 999. NHS 111 operates 24/7, 365 days per year and is free to use from both landlines and a mobile telephones.
All requests for out-of-hours medical help and advice for patients registered with Moorside Medical Practice should now be made by dialling 111.
How does it work?
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E department, an out-of-hours doctor, an urgent care centre or walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.
If NHS 111 advisers think you need an ambulance they will immediately arrange for one to be sent to you.
Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.
GoToDoc will continue to provide out-of-hours services for patients of Oldham GPs and when you ring NHS 111 you may be redirected to their base at Oldham Integrated Care Centre (ICC), situated on New Radcliffe Street, adjacent to the bus station in Oldham town centre. However, under the new arrangements you can no longer ring them directly or turn up to be seen and all out-of-hours services are now accessed via the 111 telephone number. GoToDoc is not an open access service.
Accident and Emergency Departments
Clearly some patients will develop acute illnesses, which could be potentially serious, and under these circumstances it may be wise to arrange transportation to the nearest A&E department (patients that ring for an ambulance and are thought to merit hospital treatment will be taken there anyway).
However patients should appreciate that A&E departments are often very busy and it may involve a long wait to be seen. Attendance with minor complaints will not usually be viewed sympathetically.
It is also not the role of A&E departments to arrange investigations of longstanding conditions or to expedite treatment for conditions already under investigation by other hospital departments.
Updated Closing Time
Please note the practice will be closed for staff training on the 1st Thursday of every month for staff training from 1.00pm to 6.30pm
If you need health care on this day please ring 111. Or look on the NHS App for information relating to your querie.
Please refrain from ringing 999 except in an emergency situation.
Bank Holidays
The Surgery will be closed on Public Bank Holidays as set below:
Upcoming bank holidays in England and Wales
Date |
Day of the week |
Bank holiday |
25th December |
Monday |
Christmas Day - Closed |
26the December |
Tuesday |
Boxing Day - Closed |
Patient Group
Be part of our virtual patient group
- Do you have something to say, but don't have the time to attend meetings?
- Do you have ideas about how to improve your local practice?
- Do you have ideas about how you would like to see services provided, changed or improved?
As a surgery we are always looking to provide patients with the best possible service and care. In order to do this we need patient feedback as your opinions and comments are valuable to us. The practice has set up a private Facebook group. The virtual group will be made up of patients from the practice and will recieve information including the latest results from the National GP Survey asking for your ideas on any improvements, new services within the community and other interesting issues such as new services for patients and patient survey to gain feedback from the group.
If you are interested in joining the virtual Patient Group or wold like more information please ask to speak to Practice Manager Rebecca Gadeke or Debra Pryce the Practice Business Manager.
Join our patient group
Please note the virtual Patient group is not for personal issues, if you need to discuss any issues with the practice please contact the Practice Manager Rebecca Gadeke or Practice Business Manager Debra Pryce.
Q: What is a patient participation group?
A: This is a group of volunteer patients who are involved in making sure the surgery meets patients’ needs.
Q: Why are you asking people for their contact details?
A: The practice would like to be able to contact people occasionally to ask questions about the surgery to see how well we are doing and to identify areas for improvement. we would also like your opinion on new services we may be offering.
Q: Will any of the questions you ask me be medical or personal?
A: No, only general questions about the practice.
Q: Will anyone else will be able to access my contact details?
A: The contact details will be kept safely and securely. Your details will only be used for this purpose and will not be shared with anyone else.
Q: How often will you contact me?
A: Maybe once every three to six months.
Q: What if I no longer wish to be on the contact list or leave the surgery?
A: You can leave the group at any time. Just let us know by e-mail or phone if you do not wish to receive further messages.
Get The NHS App
The NHS App allows our patients to take more control over their own medical records, downloading and registering on the NHS App patients will be able to:
- Cancel and manage appointments at your GP practice
-
Order repeat prescriptions for collection at your practice or a pharmacy you have already nominated
-
Securely view your GP medical record.
-
Register to be an organ donor.
-
Check your symptoms using the health A-Z from the NHS website
-
Find out what to do when you need help urgently, using NHS 111 online.
For further information please click on the links below:
The NHS App has been developed by the NHS in England (DOCX, 19KB)
www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app
If you require any further information please contact the reception team who will be happy to help you and answer any questions you may have.
If you already have acces to Online Services please download the NHS App and log in using your existing details
Our Mission Statement
The high quality of health care we provide will be backed by efficient and effective service, responsible to patient demand and accessible to all.
How To Contact Us
681 Ripponden Road, Moorside
Oldham OL1 4JU
Telephone: 0161 357 5250
Opening Times
Reception is open from 8.00am to 6.30pm. To contact the surgery please ring the direct line – 0161 357 5250. If you need to contact a doctor outside these hours, ring 111 for advice or treatment.
Your General Practitioner
Dr Kiren Kaur - MB BCh BAO
As part of a national programme from April 2015 all practices are required to provide their patients with a nominated GP who will have overall responsibility for the care and support that the surgery provides to them, as a single handed GP practice the responsibility and nominated GP will be Dr K Kaur, this does not prevent or restrict you from seeing any other GP or Clinician at the Practice. If you have any questions relating to this matter please speak to a member of staff.